1. Why this page exists
If you are about to pay for a membership, you deserve to know who is behind it. Rather than make you dig, we state our current status openly on this page and keep it updated as things change.
2. Who operates EV Freedom
John Mercer
Founder and owner
- Business name: EV Freedom Energy (brand: EV Freedom; evfreedom.energy)
- Owner / founder: John Mercer, founder and owner of the business
- Base of operations: Los Angeles, California, United States
- Contact: legal@evfreedom.energy
Ownership questions, verification requests, and legal notices go to legal@evfreedom.energy and we answer them.
3. Current legal status — stated plainly
EV Freedom is an owner-operated business, and formation of a registered legal entity is in progress. Until that registration is complete and published here, the owner named above is personally responsible for the obligations of the business. We are not going to describe ourselves as an "Inc." or "LLC" before the paperwork actually exists.
When the entity is formed we will update this page with the exact registered name, the state of registration, and the formation date, and we will update the entity reference in our Terms of Service at the same time.
4. How your charging sessions are paid for
EV Freedom is not a charging network and does not own chargers — we are a membership service that pays for your charging. The company holds its own payment methods on all major charging networks. When you request a pump activation, our team starts the session using EV Freedom's company accounts, and the network bills us — not you.
You never need the networks' apps, accounts, or payment methods. Your membership fee is the only thing you pay; the per-session charging cost is ours to handle.
5. Who receives your money
We do not handle raw card data. All payments are processed by Stripe, a licensed payment processor, and your card is stored with Stripe rather than with us. On your bank or card statement the charge appears under the EV Freedom descriptor shown to you at checkout. If a statement descriptor ever looks unfamiliar, contact billing@evfreedom.energy before disputing and we will identify the charge for you.
6. What we do and do not own
EV Freedom activates charging sessions on third-party charging networks. We do not own or operate charging hardware. Station availability, pricing, and uptime are controlled by those operators. We say this here as clearly as we say it in our Terms so no one signs up with the wrong expectation.
7. What happens if EV Freedom winds down
If we ever stop offering the Service, we commit to the following:
- At least 30 days' advance notice to every active member by email, sent to the address on your account.
- Your prepaid balance stays usable during that notice period and through the end of any membership term you have already paid for, so you can spend what you have already deposited.
- Recurring billing stops immediately when the notice goes out — you will not be charged for a renewal after that point.
- Balances are settled as service credit, not cash. Wallet funds and credits are usable toward EV Freedom memberships, sessions, packages, and services; they are not redeemable for cash except where applicable law requires it. See our Refund Policy.
Wallet balances are a stored credit with EV Freedom. They are not a bank deposit, are not insured, and earn no interest.
8. How to limit your exposure
There is no monthly charging plan. If you are new, start with a one-time session or a short pass instead of a large prepaid balance, and scale up only once you have seen the service work for your driving. Nothing on this site requires a large upfront deposit. The 1-Year pass and wallet rules are in the refund policy, which this page does not rewrite.
Network access risk
We start sessions at participating stations using EV Freedom accounts. We are not partnered with, endorsed by, or affiliated with any charging network, and we do not publish network names here. Standard consumer terms at several networks restrict resale and account sharing. Access at any station can change or stop without notice. Prepaid passes and wallet balances are not cash deposits. Read the refund policy before you buy a long pass. This is a risk disclosure, not a change to prices or refund terms.
9. Not affiliated with similarly named companies
Our name causes confusion, so we state this plainly: EV Freedom Energy is an EV charging membership service, and nothing else.
- We are not affiliated with Freedom Forever, the solar-panel installation company. Complaints, lawsuits, bankruptcy coverage, and Better Business Bureau records about solar installations under that name concern that separate company — not us. We do not sell or install solar panels.
- We are not affiliated with "Electricity Freedom System", "Energy Freedom Projects", or any product that promises free or nearly-free electricity from an information course, plan, or device. We sell charging memberships, not information products.
- If a page is not on evfreedom.energy and does not link back to it, it is not us.
10. Keeping this page honest
We will update this page whenever our legal status, ownership, payment processor, or wind-down commitment changes, and we will move the "Effective" date above when we do. If anything here reads as unclear or out of date, tell us at legal@evfreedom.energy and we will correct it.